Diploma in Secretarial Studies from the Royal Society of Arts Examinations Board

The College, Swindon, England










Lois Heine

Director of Business Development

Ellis, Ricket & Associates



Lois is our Director of Business Development and is in charge of Ellis, Ricket’s marketing and firm advancement. She was born and raised in England and brings her unique world perspective to the firm. Lois also manages all executive secretarial duties and prepares all proposal, marketing and qualification packages.


Additionally, she assists Project Architects during the Construction Administration phase of each major project. Her excellent organizational skills with strong attention to detail combined with her knowledge of documentation and procedures creates a smooth project from start to finish.